Moving to a new country is an exciting adventure, but it also means having to navigate a whole new healthcare system. How do you choose a dentist in Luxembourg? How do online bookings on platforms like Doctena work? What percentage of your dental treatments will be reimbursed by the CNS (Caisse Nationale de Santé)? And what if you speak English, Portuguese, or German rather than French? Our comprehensive guide is here to walk you through everything step by step.
1. Multilingual Support: A Must-Have in Luxembourg
The Grand Duchy is a beautifully diverse, cosmopolitan country where people from all over the world live together. When looking for a dental clinic, making sure that the medical team can speak your language is crucial for clear, stress-free communication:
- English and Portuguese: Since almost half of Luxembourg's population consists of foreign residents, finding a dentist who is fluent in English or Portuguese is a top priority for many expats.
- Diversity at the Practice: At Dentalplus in Bonnevoie, our team of 6 dentists and dental professionals speak multiple languages, including French, English, Portuguese, German, Spanish, Ukrainian, and Russian. This ensures that you can discuss your health comfortably, with no language barriers.
2. Understanding CNS (National Health Insurance) Refunds
Luxembourg offers an excellent, highly supportive social security system. Here is a basic overview of how dental reimbursements work through the CNS:
- Routine Dental Care: General checkups, professional cleanings (scaling), cavity fillings, and simple tooth extractions are reimbursed at **88% for adults** and **100% for children** under the age of 18, based on official state-negotiated tariffs.
- Direct Direct Billing (Tiers Payant / PID): This is a wonderful feature of the local system. For most routine procedures, you do not have to pay the full invoice upfront! The dental clinic bills the CNS directly, and you only pay your remaining out-of-pocket share (typically 12%) at the desk.
- Complex Treatments (Implants, Crowns, Orthodontics): These procedures usually require a detailed pre-treatment estimate (devis) and prior approval from the CNS. While the CNS provides flat-rate subsidies for these, out-of-pocket expenses can be higher. This is why having supplementary private health insurance (mutuelle) is highly recommended in Luxembourg.
3. Booking Appointments Online: The Doctena Platform
Healthcare scheduling is highly digitized in Luxembourg. The go-to national platform is called **Doctena**:3. Booking Appointments Online: The Doctena Platform3. Booking Appointments Online: The Doctena Platform
- Easy Online Searches: You can search for doctors and dentists based on their specialty, location (e.g., Bonnevoie, Luxembourg City), and the languages they speak.
- Direct Scheduling at Dentalplus: We make scheduling as simple as possible. You can book your dental appointments 24/7 directly through our website www.dentalplus.lu or via the Doctena platform, choosing the exact doctor and time slot that fits your schedule.
4. Convenient Operating Hours and Emergency Services
Many expatriés in Luxembourg lead busy, demanding professional lives (in the financial sector, European institutions, law firms, or audit companies). Finding a dental clinic that works around your schedule is a major benefit:
- Open on Weekends: Most traditional dental practices in Luxembourg are closed on weekends. At Dentalplus, we are open Monday to Friday (9 AM to 7 PM), but we also offer Saturday (9 AM to 5 PM) and Sunday (9 AM to 4 PM) hours.
- No-Appointment Emergency Care: Severe dental pain cannot wait. For emergencies, our Bonnevoie clinic will take care of you on the same day, including Sundays, to relieve your pain immediately.
Key Takeaways
- Choosing a multilingual dentist (FR, EN, PT, DE) is essential for accurate diagnostics and a comfortable treatment experience.
- The CNS covers routine dental procedures at 88% for adults and 100% for minors, and our direct billing system (tiers payant) means you only pay your co-pay at check-out.
- Doctena is the primary tool for finding, verifying, and booking medical and dental appointments online in Luxembourg.
- Dentalplus Luxembourg (Bonnevoie) is a modern, state-of-the-art clinic open 7 days a week, including Saturdays and Sundays, to make dental care highly accessible for busy professionals and families.
Welcome to Dentalplus !
Our entire team is excited to welcome you to our modern clinic located at **3 Rue de Houffalize in Bonnevoie**, just 2 minutes from the "Lycée Bonnevoie" tram stop and the Luxembourg central train station. We are dedicated to making your dental care simple, transparent, and completely comfortable.
Book your first appointment online →
A question? Call us at: (+352) 27 52 18 25Start writing here ...